Last updated: 10th October 2026
Order Cancellation Process
A cancellation request can be submitted within 24 hours of placing the order, using the cancellation option in the customer account where available.
To request cancellation:
- Log in using the email address registered with your order.
- Open the relevant order and select “Cancel order”, if the option is available.
- Provide the reason for cancellation and submit the request.
The cancellation option is available only during the first 24 hours after an order is placed. If the option is unavailable or you need help, contact customer support promptly and provide your Order ID. A request made after dispatch may not be possible to stop and may need to be handled under the applicable return or refund policy.
Refund
For prepaid orders, refunds will be made to the original payment method within 15 business days. If not refunded , immediately contact us .
For more details refer to the Return and refund policy.
Customer support
Phone: +91 94833 15019
Email: srigururaja@gmail.com
Note: Please provide your Order ID when contacting customer support about a cancellation request.
Sri Gururaja Coffee Works may update this policy when our order or Cancellation procedures change. The latest version published on our website will apply to orders placed under that version, subject to applicable law.
